What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment methods you connect, including bKash, Nagad, and Rocket wallet identifiers. We use this to verify your identity, process deposits and withdrawals, and keep
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your account secure. When you make a transaction through bKash or Nagad, we record the reference number and amount so your wallet history matches your account ledger. We also collect device and session data — the type of device you use, your IP address, and how
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you navigate the platform — to detect unusual login activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited to what those services need to complete your
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transaction. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are held for a shorter period. Your use of this platform and the handling of your data is subject to your local law and
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the eligible regions in which this service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.